What is the cost of the best VoIP handsets for business in the Midlands?

Discover the pricing of top-rated Aircall VoIP handsets for businesses in the Midlands. Tailored communication solutions that reduce costs and boost operations.

The cost of the best VoIP handsets for business in the Midlands typically ranges from around £70 to £250 per device, depending on the features, build quality, and level of integration required. Entry-level IP phones suitable for smaller offices or occasional users usually sit at the lower end of this range, offering reliable call quality, basic displays, and essential call handling functions. Mid-range handsets, often preferred by most SMEs, tend to fall between £120 and £180 and include larger colour screens, improved audio, busy lamp fields, and enhanced headset support. Premium models, which can exceed £200, add advanced features such as high‑resolution displays, integrated Bluetooth and Wi‑Fi, and superior HD voice quality, making them ideal for reception desks, call handlers, and managers.

When considering cost, it is important to look beyond the handset price alone. Many VoIP solutions, including those that integrate with cloud-based platforms such as Aircall, are supplied on a monthly licence or subscription model. This can bundle handset rental, software licences, and support into a single per‑user fee, typically ranging from £15 to £35 per user per month, depending on call volumes and functionality. Over time, these systems often reduce overall telephony spend through lower call charges, simplified management, and improved staff productivity, making high‑quality VoIP handsets a cost‑effective choice for Midlands businesses.

For most small and medium-sized businesses in the Midlands, a practical budget for VoIP handsets is usually between £100 and £160 per user for hardware, or a similar equivalent when devices are supplied on a rental basis. This level of investment secures robust, business‑grade handsets with HD audio, clear displays, and reliable performance suitable for everyday office use.

Businesses with more demanding requirements, such as contact centres, multi-site operations, or roles that rely heavily on call handling, may justify premium handsets costing £180 to £250 each. These devices typically offer enhanced ergonomics, larger screens, dedicated function keys, and better integration with cloud telephony platforms and CRM systems, which can streamline workflows and shorten call handling times.

It is also important to factor in ongoing costs, including VoIP licences, call bundles, and support. When these are combined with handset expenditure, many organisations find that the total cost of ownership remains lower than traditional phone systems, especially when spread over a typical three‑ to five‑year lifecycle.

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